Introduction

At XERLANTHOVEX, we strive to ensure that our customers are fully satisfied with their purchases. If you are not completely satisfied with your purchase, we are here to help.

Refund Eligibility

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refund Process

To initiate a refund, please contact our customer service team within 30 days of receiving the item. You will be required to provide your order number and reason for the refund request.

Non-Refundable Items

Gift cards and downloadable software products are not eligible for refunds.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected].